OUTsurance OSS Hastings Learnership 2026: Apply for an 18-Month Opportunity in Centurion
Are you a young South African looking for an opportunity to gain workplace experience in the financial services and insurance industry? The OUTsurance OSS Hastings Learnership may be worth considering if you have completed Matric, enjoy communicating with people, and are interested in developing skills in a call centre environment.
Based in Centurion, Gauteng, this 18-month learnership is designed to provide practical workplace exposure and structured learning for eligible candidates. Previous work experience is not required, making the programme a potential starting point for young people who want to build their professional skills.
According to the supplied programme information, successful candidates will receive a stipend of R9,000. Applicants should confirm the payment frequency and other programme conditions with the recruitment team before accepting an offer.
OUTsurance OSS Hastings Learnership 2026: Programme Details
Here is a summary of the opportunity:
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- Company: OUTsurance
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- Programme Name: OSS Hastings Learnership
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- Location: Centurion, South Africa
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- Duration: 18 months
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- Programme Type: Fixed-term learnership agreement
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- Stipend: R9,000 (payment frequency to be confirmed)
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- Minimum Qualification: Matric
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- Previous Experience: Not required
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- Age Requirement: 18–35 years
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- Citizenship Requirement: South African citizen
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- FAIS Classification: Non-Financial Advice Giving Role
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- Closing Date: Open until filled, according to the supplied information
Applicants are encouraged to verify the latest vacancy details and application instructions through official OUTsurance recruitment channels before submitting their applications.
About the OUTsurance OSS Hastings Learnership
The OSS Hastings Learnership offers an opportunity to gain practical experience in a structured business environment. Participants can develop workplace skills while learning more about the financial services and insurance sector.
The programme may be particularly suitable for individuals interested in customer service, telephone-based communication, and call centre operations.
Throughout the 18-month period, learners are expected to participate in workplace learning activities and complete the required training components. The programme also includes one day per week dedicated to on-site qualification training.
It is important to understand that the opportunity is offered through a fixed-term learnership agreement rather than a standard employment contract. Candidates should review the agreement carefully to understand the conditions and expectations before joining.
Duties and Learning Opportunities
The supplied advertisement does not provide a detailed list of daily duties. However, it outlines a structured learning programme intended to help participants develop practical workplace knowledge.
Depending on the programme structure, learners can expect to:
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- Take part in organised workplace learning activities.
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- Gain exposure to a professional business environment.
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- Develop communication and interpersonal skills.
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- Build knowledge relevant to call centre operations.
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- Learn about the financial services and insurance industry.
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- Participate in on-the-job training.
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- Complete the required learning and qualification components.
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- Attend scheduled on-site training one day each week.
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- Develop the ability to work with colleagues in a professional setting.
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- Follow the assigned work roster and programme requirements.
These activities are intended to help learners build a foundation for future career opportunities.
Minimum Requirements for Applicants
Before applying, candidates should check whether they meet the stated eligibility criteria.
Applicants must:
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- Have successfully completed Matric.
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- Be between 18 and 35 years old.
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- Be South African citizens.
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- Have been unemployed for the preceding six months.
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- Be computer literate, including basic knowledge of Microsoft Office.
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- Have an interest in working in a call centre environment.
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- Be willing to participate in the full 18-month programme.
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- Be prepared to complete the required workplace learning and training.
No previous work experience is required, according to the supplied information.
Meeting the minimum requirements does not necessarily guarantee selection. Applicants should ensure that all information provided during the application process is accurate and complete.
Skills That Can Help You Succeed
OUTsurance is seeking candidates who are willing to learn, communicate effectively, and adapt to a structured working environment.
Useful skills and personal qualities include:
Communication skills: The ability to express information clearly and communicate professionally with others.
Interpersonal skills: Being able to build positive working relationships with colleagues and customers.
Initiative: Showing willingness to take responsibility, ask appropriate questions, and look for ways to improve.
Adaptability: Being open to new tasks, changing requirements, and different working situations.
Multitasking: Managing more than one responsibility while maintaining accuracy and professionalism.
Stress management: Remaining calm and focused when dealing with challenging situations.
Self-motivation: Taking an active interest in learning and completing assigned tasks.
Willingness to learn: Being prepared to receive feedback, develop new skills, and participate fully in the programme.
Applicants should also be comfortable following instructions, meeting scheduled commitments, and working as part of a team.
Working Hours and Shift Arrangements
Candidates should carefully consider the working schedule before applying. The supplied programme information indicates that learners will work according to a predetermined roster.
The stated arrangements include:
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- Friday to Monday shifts of nine hours as scheduled.
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- Eight-hour shifts on Saturdays.
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- Five-hour shifts on Sundays.
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- Two weekdays off, which may fall on Tuesday, Wednesday, or Thursday.
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- One day each week dedicated to full qualification training on-site.
The precise roster and how the training day fits into the weekly schedule should be confirmed with the recruitment team.
Weekend work forms part of the stated arrangements. Applicants should therefore consider their transport, personal commitments, and availability before applying.
Public Holiday Requirements
Learners may also be required to work on South African public holidays when scheduled.
The supplied advertisement states that learners rostered to work on a South African public holiday are expected to work a full day unless that date is also a public holiday in the United Kingdom.
Because public holiday arrangements may depend on the programme’s operating requirements, applicants should ask the recruitment team to explain the applicable schedule and conditions.
Stipend Information
The advertised stipend is R9,000.
However, the supplied information does not confirm whether this amount is paid monthly or according to another payment schedule. Applicants should clarify the payment frequency, payment dates, and any applicable conditions directly with OUTsurance before accepting an offer.
Understanding the stipend arrangements can help candidates plan their transport and other expenses during the learnership.
How Long Does the Learnership Last?
The OSS Hastings Learnership runs for 18 months.
During this period, participants are expected to complete the programme’s required learning activities and workplace training. The experience may help learners improve their communication, teamwork, computer, and general workplace skills.
Successful applicants will enter into a fixed-term learnership agreement. Since this is not described as a standard employment contract, candidates should read the agreement carefully and ask questions about the programme’s terms before signing.
Who Should Consider Applying?
This opportunity may appeal to young South Africans who have completed Matric and want to gain practical experience without needing a previous employment history.
It may be suitable for candidates who:
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- Are between 18 and 35 years old.
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- Have been unemployed for at least six months.
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- Have basic computer skills.
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- Want to learn more about customer service and call centre operations.
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- Are interested in the insurance and financial services sector.
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- Communicate well and enjoy working with people.
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- Are prepared to work scheduled weekends and public holidays.
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- Can commit to the full 18-month programme.
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- Are motivated to learn and develop professionally.
Before applying, make sure you understand the programme requirements and can meet the expected working arrangements.
Possible Interview Questions to Practise
Preparing for an interview can help you communicate your strengths and interests more confidently. The following are general practice questions relevant to a call centre learnership. They are not confirmed questions from OUTsurance.
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- Tell us about yourself.
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- Why are you interested in the OUTsurance OSS Hastings Learnership?
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- What interests you about working in a call centre?
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- What do you know about OUTsurance?
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- Why would you like to learn about the insurance industry?
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- How would you respond to an upset customer over the telephone?
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- What does good customer service mean to you?
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- How would you manage several tasks at the same time?
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- How do you respond when working under pressure?
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- Are you comfortable working weekends and scheduled public holidays?
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- Which computer programmes and Microsoft Office applications can you use?
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- Can you describe a situation in which you showed initiative?
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- How would you handle feedback from a supervisor?
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- What skills would you like to develop during the learnership?
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- Why should you be considered for this opportunity?
When preparing your answers, use genuine examples from school, community activities, volunteering, or everyday situations. You do not need formal work experience to demonstrate responsibility, communication, teamwork, or a willingness to learn.
CV Tips for the OUTsurance Learnership
A clear and well-organised CV can help recruiters understand your qualifications and suitability for the programme.
1. Include Your Matric Qualification
List your school qualification clearly in the education section. Include your school name and the year you completed Matric, where appropriate.
2. Highlight Your Computer Skills
Mention the computer applications you can genuinely use, such as:
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- Microsoft Word
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- Microsoft Excel
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- Microsoft Outlook
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- Email applications
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- Internet browsing
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- Basic computer systems
Be honest about your ability level. You may be asked to explain or demonstrate your skills during the recruitment process.
3. Emphasise Your Communication Skills
Customer-facing environments require clear and professional communication. Include relevant examples of communicating with classmates, teachers, community members, or other people.
4. Demonstrate Your Willingness to Learn
If you have completed school projects, online courses, community activities, or volunteer work, consider including relevant examples that demonstrate commitment and initiative.
5. Keep Your CV Professional
Use simple formatting, readable headings, accurate contact details, and correct spelling. Aim to make your qualifications and relevant skills easy to identify.
Only include information that is truthful and relevant to the opportunity.
How to Apply for the OUTsurance OSS Hastings Learnership
The supplied information indicates that applications are open until the positions are filled. However, the availability of the vacancy and the official application process should be verified before proceeding.
Interested candidates should:
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- Visit the official OUTsurance website and locate its careers or recruitment section.
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- Search for the OSS Hastings Learnership or the relevant Centurion vacancy.
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- Read the full vacancy notice and confirm the eligibility criteria.
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- Prepare an updated CV and any requested supporting documents.
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- Complete the application using the official instructions.
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- Submit accurate information and retain any application confirmation provided.
Do not assume that a vacancy remains open simply because an older advertisement is available online. Confirm its current status before submitting personal information.
Frequently Asked Questions
Is previous work experience required?
No. According to the supplied programme information, applicants do not need previous work experience.
What qualification is required?
Applicants must have completed Matric.
How long is the programme?
The stated duration is 18 months.
Where is the learnership based?
The programme is based in Centurion, Gauteng, South Africa.
How much is the stipend?
The advertised amount is R9,000. The payment frequency has not been confirmed in the supplied information, so applicants should verify it with the recruitment team.
Must applicants be South African citizens?
Yes. South African citizenship is listed as a requirement in the supplied programme details.
Will learners work on weekends?
Yes. The stated roster includes weekend shifts. Applicants should also confirm the applicable public holiday arrangements.
Is this a permanent job?
The opportunity is described as a fixed-term learnership agreement rather than a standard employment contract. Applicants should review the agreement for the exact terms and conditions.
When is the closing date?
The supplied information says applications remain open until filled. Candidates should check the official vacancy listing for the latest application status.
Final Thoughts
The OUTsurance OSS Hastings Learnership may provide an opportunity for eligible young South Africans to develop workplace skills and gain exposure to the financial services and insurance industry.
With Matric as the stated minimum qualification and no previous work experience required, the programme may be worth exploring if you are interested in customer service or call centre operations.
Before applying, verify the vacancy through official recruitment channels, confirm the stipend payment frequency, and make sure you are comfortable with the 18-month commitment and scheduled working hours.
Important note: Programme details in this article are based on the supplied vacancy information. Applicants should confirm all requirements, stipend arrangements, shift conditions, and application instructions with OUTsurance before making decisions.
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