Operate and maintain the forklift safely and cost-effectively while delivering excellent customer service in the store. Ensure proper merchandising, accurate shelf price labeling, and good housekeeping within the assigned area.<\/p>\n
Grade 12 or at least 1 year of relevant work experience<\/p>\n<\/li>\n
Able to communicate in English and the main local language<\/p>\n<\/li>\n
Able to perform basic calculations accurately<\/p>\n<\/li>\n
Willing to work shifts, weekends, and public holidays<\/p>\n<\/li>\n
Able to work under pressure<\/p>\n<\/li>\n
Physically fit to operate a forklift<\/p>\n<\/li>\n
Must hold a valid forklift license<\/p>\n<\/li>\n<\/ul>\n
Greet all customers and identify their needs<\/p>\n<\/li>\n
Provide accurate product advice<\/p>\n<\/li>\n
Assist with customer queries and resolve complaints promptly<\/p>\n<\/li>\n
Promote add-on sales (e.g., paint accessories, thinners)<\/p>\n<\/li>\n
Ensure customer purchases are loaded quickly and safely<\/p>\n<\/li>\n
Load goods carefully to avoid damage to products or vehicles<\/p>\n<\/li>\n
Inform customers about additional services, including:<\/p>\n
Delivery and bulk deposits<\/p>\n<\/li>\n
Glass cutting<\/p>\n<\/li>\n
Plan reading<\/p>\n<\/li>\n
Credit programs<\/p>\n<\/li>\n
Special orders<\/p>\n<\/li>\n
Trusses<\/p>\n<\/li>\n
Distance ordering<\/p>\n<\/li>\n
VIC Customer Programme<\/p>\n<\/li>\n<\/ul>\n<\/li>\n
Maintain certification in product knowledge<\/p>\n<\/li>\n
Be present and available in the assigned aisle<\/p>\n<\/li>\n<\/ul>\n
Merchandise bulk stock safely and according to the store layout<\/p>\n<\/li>\n
Ensure shelves are fully stocked based on layout plans and planograms<\/p>\n<\/li>\n
Follow approved merchandising guidelines at all times<\/p>\n<\/li>\n<\/ul>\n
Keep the assigned area clean, safe, and free from obstacles<\/p>\n<\/li>\n
Ensure stock is packed out immediately after delivery<\/p>\n<\/li>\n
Make sure customers can move through aisles safely<\/p>\n<\/li>\n
Ensure shelf price labels are correct<\/p>\n<\/li>\n
Complete required checklists, including canteen and restroom schedules<\/p>\n<\/li>\n<\/ul>\n
Follow \u201cReady for Business\u201d and \u201cBeyond My Control\u201d standards in line with CB Way<\/p>\n<\/li>\n<\/ul>\n
Monitor displays for missing items and report concerns to management<\/p>\n<\/li>\n
Be alert to suspicious behavior and report it immediately<\/p>\n<\/li>\n
Do not load any goods without valid proof of purchase or required documents<\/p>\n<\/li>\n<\/ul>\n
Do not overload the forklift, shelving, or racking<\/p>\n<\/li>\n
Stack roof tiles, bricks, and cement no more than two pallets high<\/p>\n<\/li>\n
Wear required safety gear, including helmet and kidney belt<\/p>\n<\/li>\n
Never use the forklift to lift people<\/p>\n<\/li>\n
Keep store entrances and exits clear at all times<\/p>\n<\/li>\n
Report forklift faults immediately<\/p>\n<\/li>\n
Ensure forklift servicing is done on time<\/p>\n<\/li>\n
Wear protective clothing when required<\/p>\n<\/li>\n
Do not operate faulty equipment<\/p>\n<\/li>\n
Conduct daily forklift inspections and complete checklists<\/p>\n<\/li>\n<\/ul>\n
Integrity<\/strong><\/p>\n Act ethically and honestly<\/p>\n<\/li>\n Keep commitments and manage expectations<\/p>\n<\/li>\n Handle sensitive information responsibly<\/p>\n<\/li>\n Respect boundaries and company values<\/p>\n<\/li>\n<\/ul>\n Accuracy<\/strong><\/p>\n Work carefully and pay attention to detail<\/p>\n<\/li>\n Complete tasks accurately from start to finish<\/p>\n<\/li>\n Double-check work to prevent errors<\/p>\n<\/li>\n<\/ul>\n Customer Focus<\/strong><\/p>\n Respond positively to customer needs<\/p>\n<\/li>\n Be friendly, helpful, and approachable<\/p>\n<\/li>\n Show genuine interest in solving customer problems<\/p>\n<\/li>\n Create a welcoming shopping experience<\/p>\n<\/li>\n<\/ul>\n Personal Development<\/strong><\/p>\n Identify strengths and areas for improvement<\/p>\n<\/li>\n Seek learning and development opportunities<\/p>\n<\/li>\n Participate in training and skill-building activities<\/p>\n<\/li>\n Ask for feedback to improve performance<\/p>\n HOW TO APPLY<\/strong><\/p>\n<\/li>\n<\/ul>\n City of Tshwane Cleaner Vacancies 2025 \u2013 Fixed-Term Contract<\/a><\/p><\/blockquote>\n\n
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\nAPPLY HERE<\/a><\/h5>\n