Totalsports, one of South Africa’s leading sportswear retailers, is hiring a Sales Associate (120 Hours) for a 3-month contract at its stores in Mtubatuba and Empangeni, KwaZulu-Natal.

This opportunity is ideal for individuals who are passionate about customer service, retail sales, sportswear, and helping customers find the right products. If you’re looking to build your retail career with a well-known brand, this temporary position offers valuable hands-on experience in a fast-paced and customer-focused environment.

Job Overview

About the Sales Associate Role

As a Totalsports Sales Associate, you will be responsible for delivering exceptional customer service while assisting shoppers with finding the right sportswear, footwear, and accessories. You will contribute to achieving store sales targets, maintaining attractive product displays, and ensuring every customer enjoys a positive shopping experience.

This role is well suited to energetic individuals who enjoy interacting with customers, thrive in a target-driven retail environment, and have a passion for sports and fashion.

Key Duties and Responsibilities

As a Sales Associate, your responsibilities will include:

• Delivering outstanding customer service and creating a positive shopping experience.

• Representing the Totalsports brand professionally at all times.

• Assisting customers in selecting products that meet their needs and preferences.

• Meeting and exceeding individual and store sales targets.

• Promoting a wide range of sportswear, footwear, apparel, and accessories.

• Keeping up to date with the latest sportswear and fashion trends.

• Identifying opportunities to increase sales through upselling and cross-selling.

• Replenishing stock and maintaining well-organized merchandise displays.

• Keeping the store clean, tidy, and customer-ready.

• Working collaboratively with colleagues to achieve store performance goals.

Minimum Requirements

Applicants should meet the following criteria:

• Grade 12 (Matric) qualification.

• Passion for customer service and retail sales.

• Good verbal and written communication skills.

• Ability to work efficiently in a fast-paced retail environment.

• Strong attention to detail.

• Ability to work independently and as part of a team.

• Good organizational and time-management skills.

• Self-motivated with the ability to take initiative.

• Sales-driven mindset with strong selling and negotiation skills.

Required Skills and Competencies

Successful candidates should demonstrate:

• Excellent customer service and communication skills.

• Strong interpersonal and relationship-building abilities.

• Confidence in achieving sales targets and driving store performance.

• Effective problem-solving and decision-making skills.

• Good planning, organization, and multitasking abilities.

• Commitment to consistently exceeding customer expectations.

• Resilience and the ability to perform under pressure.

• Willingness to learn and continuously improve.

• Strong teamwork and collaboration skills.

• Positive attitude and enthusiasm for retail and sportswear.

APPLY HERE