Job Description:
The main duty of the client service consultant is to comprehend the wants of the consumers, handle their requests, and promptly provide them in order to deliver great customer service. In order to accomplish annual targets, the consultant will implement the proper sales procedures inside the unit and turn leads into sales by opening active clients.
Greetings, Future Consultant for Client Services:
The home of the changeables, FNB, welcomes you. We provide goods and services that make us very proud of the people who make it possible, and we create with shapeshifters in mind.
Role Overview:
Joining our Wealth and Investments team will put you in the company of exceptional people with a variety of perspectives and a flexible work atmosphere that upholds the value of curiosity. Now is the perfect moment to see yourself as a member of a team where professionals collaborate to drive meaningful change.
Responsibilities:
- To attain cost efficiency, control costs and expenses within the authorized budget.
- Provide outstanding customer service that goes above and beyond their expectations by coming up with timely, creative, and sensible solutions.
- Maintain current clientele and expand the portfolio through outreach and lead generation.
- To expand the client portfolio, boost the number of active customer accounts.
- To drive and meet key product and service targets, maintain expert knowledge of certain items, pricing, application methods, processing, and timeframes.
Ideal Candidate:
- Optimize cross-selling opportunities within your business portfolio and fortify your clientele.
- Reach out to potential customers and pitch suitable financial products to meet sales goals.
- Establish a strategy for expanding the sales portfolio that is consistent with pre-established growth goals by analyzing competitors and creating sales campaigns that complement different segment objectives.
- Respect governance in terms of legal and auditing obligations.
- Add each and every qualified lead to the sales funnel, and keep it updated every day.
What We Offer:
- Possibilities for networking and working together.
- a demanding workplace.
- Possibilities for creative expression.
Qualifications:
- With the express purpose of boosting sales and service efficiencies, monitor, regulate, and exert influence over sales and service operations.
- Provide trustworthy and precise sales and service data.
- Control personal growth to improve skills.
How to Apply:
If you are interested in taking the next step, apply now. We look forward to engaging with you!
Click below to apply
APPLY HERE
More Banking Jobs That Require Matric!
APPLY HERE
Employment Equity:
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information voluntarily, and the bank will keep this information confidential unless legally required to disclose it.
Job Details:
- Application Closing Date: 12/06/2024