Clicks Shop Assistant/Cashier Job at Delcairn Lifestyle Centre – Grade 12
Clicks Group is inviting applications for a Shop Assistant/Cashier position at Clicks Delcairn Lifestyle Centre in Kloof.
This is a permanent retail opportunity for applicants who have a Grade 12 qualification. Previous experience in a customer-facing retail or FMCG environment is listed as desirable, rather than an essential requirement.
The successful candidate will assist customers, operate the point-of-sale system, process purchases and payments, promote the Clicks ClubCard, support merchandising activities and help maintain a clean and organised store.
The stated closing date is 5 October 2026.
Job Overview
| Vacancy Information | Details |
|---|---|
| Employer | Clicks Group |
| Position | Shop Assistant/Cashier |
| Store | Clicks Delcairn Lifestyle Centre |
| Location | Kloof |
| Industry | FMCG & Supply Management |
| Job Category | FMCG, Retail, Wholesale and Supply Chain |
| Contract | Permanent |
| EE Position | Yes |
| Qualification | Grade 12 |
| Experience | Customer-facing retail/FMCG experience desirable |
| Reference Number | click_026996 |
| Listing Status | Online |
| Closing Date | 5 October 2026 |
About the Shop Assistant/Cashier Position
The main purpose of this role is to provide efficient customer service while supporting point-of-sale operations and merchandising activities.
The successful candidate will work directly with customers and perform duties across both the checkout area and sales floor.
Key activities include:
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Processing customer purchases.
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Operating the point-of-sale system.
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Handling payments.
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Scanning merchandise.
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Assisting customers with queries.
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Promoting the Clicks ClubCard.
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Informing customers about promotions.
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Supporting merchandising.
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Maintaining general housekeeping.
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Keeping product knowledge up to date.
Minimum Requirements
Grade 12
A Grade 12 qualification is listed as an essential requirement for the position.
The supplied vacancy information also identifies the following results as desirable:
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Mathematics – 50%.
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English – 50%.
These marks are described as desirable rather than essential.
Is Previous Retail Experience Required?
Previous retail or FMCG experience is desirable, but it is not listed as an essential requirement in the supplied vacancy information.
The relevant experience mentioned is experience in a customer-facing role within a retail or FMCG store operations environment.
This means candidates with Grade 12 and limited formal retail experience may still consider applying if they meet the essential requirements and can demonstrate relevant customer-service and workplace skills.
Applicants should always provide accurate information about their previous experience and should not claim retail or cashier experience they do not have.
Shop Assistant/Cashier Duties
1. Perform Point-of-Sale Operations
The Shop Assistant/Cashier will assist with day-to-day activities at the point of sale.
Transactions should be processed accurately and efficiently while following the relevant store procedures.
2. Scan Merchandise Correctly
Accuracy is important when processing customer purchases.
The successful candidate may be responsible for:
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Scanning merchandise.
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Processing purchases.
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Receiving customer payments.
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Processing applicable ClubCard rewards.
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Ensuring transactions are handled correctly.
Basic numeracy and attention to detail are therefore useful for this position.
3. Handle Cash Responsibly
The successful candidate will be expected to handle cash safely and responsibly.
Important qualities include:
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Honesty.
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Accuracy.
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Responsibility.
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Attention to detail.
Employees should follow the applicable procedures when handling cash and processing transactions.
4. Promote the Clicks ClubCard
The Shop Assistant/Cashier will help promote the Clicks ClubCard to customers.
This may involve encouraging eligible customers to participate in the programme and supporting store targets relating to ClubCard participation.
Good communication and customer-service skills are important when explaining the programme to shoppers.
5. Inform Customers About Promotions
Employees will make customers aware of relevant promotions and offers.
To perform this responsibility effectively, the Shop Assistant/Cashier should remain informed about:
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Current promotions.
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Products.
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Product ranges.
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Store events.
6. Provide Excellent Customer Service
Customer service is an important part of the position.
The successful candidate should:
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Be visible and available to customers.
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Communicate professionally.
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Remain approachable.
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Assist customers with queries.
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Provide accurate information.
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Maintain a positive and helpful attitude.
The employee will represent the Clicks brand during interactions with customers and should therefore maintain appropriate service standards.
7. Assist With Merchandising
The position includes merchandising responsibilities.
The Shop Assistant/Cashier will help ensure that merchandise is presented according to applicable store and visual-merchandising standards.
This may include maintaining product presentation and following the required layout and display procedures.
8. Maintain General Housekeeping
The successful candidate will assist with general housekeeping.
Relevant work areas and the store should be kept organised and maintained according to applicable Clicks standards.
9. Maintain Product Knowledge
Employees should keep their knowledge of the store’s products and offers up to date.
This includes knowledge of:
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Products.
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Product ranges.
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Promotions.
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Events.
Good product knowledge allows employees to provide customers with useful and accurate information.
10. Support Customer-Service Objectives
The Shop Assistant/Cashier will contribute to Clicks’ customer-service objectives by demonstrating appropriate company values during daily interactions and activities.
The focus is on providing customers with efficient service while supporting the store’s operational and sales requirements.
Knowledge Required
Applicants should have, or be willing to develop, knowledge relating to:
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Basic mathematical calculations.
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Retail and FMCG environments.
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Merchandising principles.
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Promotions.
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Stock-management procedures.
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Customer-service standards.
Understanding basic retail procedures can help employees perform both cashier and sales-floor responsibilities effectively.
Skills Required
The vacancy identifies several skills that are relevant to the position, including:
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Planning and organising.
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Problem solving.
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Strong customer orientation.
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Good communication.
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Computer literacy.
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Numeracy.
These skills can assist with handling transactions, assisting customers, maintaining merchandise and completing daily store activities.
Essential Competencies
Applicants should demonstrate competencies such as:
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Relating and networking.
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Following instructions and procedures.
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Delivering results.
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Meeting customer expectations.
These competencies are relevant to a position that combines customer service, point-of-sale duties and retail operations.
Desirable Competencies
The following competencies are listed as desirable:
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Working effectively with people.
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Persuading and influencing.
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Planning and organising.
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Coping with pressure and setbacks.
Candidates can highlight genuine examples of these abilities in their CV or application where appropriate.
Who Can Apply?
The position may be suitable for candidates who have a Grade 12 qualification and are interested in customer-facing retail work.
Previous customer-facing retail or FMCG experience can strengthen an application, but according to the supplied vacancy information, it is listed as desirable rather than essential.
Candidates should focus their application on genuine qualifications, customer-service abilities, communication skills, numeracy and any relevant retail experience they actually possess.
Application Deadline
The stated closing date for the Shop Assistant/Cashier position is:
5 October 2026
Applicants should submit their applications before the deadline and follow the application instructions associated with the official Clicks vacancy listing.
Final Summary
Clicks Group is recruiting a Shop Assistant/Cashier at Clicks Delcairn Lifestyle Centre in Kloof.
This is a permanent position requiring Grade 12. Previous customer-facing retail or FMCG experience is listed as desirable rather than essential.
The successful candidate will process customer transactions, handle payments, assist shoppers, promote the Clicks ClubCard, communicate promotions, support merchandising and maintain store housekeeping standards.
Reference number: click_026996
Closing date: 5 October 2026.
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