Job Information

Location: Pretoria, Gauteng, South Africa
Company: Crocs (Ares Holdings)
Position Type: 12-Month Contract
Number of Vacancies: 4
Closing Date: 29 June 2026

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

About the Role

Crocs Kolonnade is looking for four enthusiastic and customer-oriented Shop Assistants to join its retail team. This role is ideal for individuals who enjoy working with customers, have a passion for retail sales, and want to be part of a globally recognised footwear brand.

The successful candidates will be responsible for delivering excellent customer service, supporting sales growth, maintaining store standards, and contributing to the overall success of the store.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

Customer Service and Sales Duties

• Greet and assist customers in a friendly and professional manner.

• Provide exceptional customer service to enhance the shopping experience.

• Understand customer requirements and recommend suitable products.

• Meet individual sales targets and maximise revenue opportunities.

• Promote additional products and services to increase sales.

• Build positive customer relationships and encourage repeat visits.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

Stock and Inventory Responsibilities

• Replenish stock from the storeroom on a daily basis.

• Assist with receiving, inspecting, pricing, tagging, and displaying merchandise.

• Process customer orders accurately and efficiently.

• Ensure stock records and point-of-sale transactions are correctly captured.

• Support stock control measures and loss prevention initiatives.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

Store Operations

• Maintain high housekeeping standards throughout the store.

• Keep shelves, displays, fitting rooms, and checkout areas neat and organised.

• Assist with opening and closing store procedures.

• Help create a safe, clean, and welcoming environment for customers.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

Merchandising Responsibilities

• Ensure visual merchandising standards are maintained according to company guidelines.

• Replenish product displays and stock sizes as required.

• Assist with promotional displays and window merchandising.

• Ensure all promotional materials are correctly displayed and well maintained.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

Training and Development

• Participate in all company training and development programmes.

• Complete required learning activities and assessments.

• Work closely with supervisors and mentors to improve skills and performance.

• Attend regular performance reviews and development discussions.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

Minimum Requirements

• Grade 12 (Matric) or an equivalent qualification.

• At least one year of customer service experience.

• Previous retail sales experience will be an added advantage.

• Knowledge of Crocs products is beneficial.

• Ability to work flexible retail hours, including weekends and public holidays.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

Skills and Competencies

• Excellent customer service skills.

• Strong communication and interpersonal abilities.

• Sales-focused with a target-driven approach.

• Positive attitude and strong commitment to work.

• Ability to work effectively within a team.

• Willingness to learn and develop professionally.

• Strong organisational skills and attention to detail.

• Ability to perform well in a fast-paced retail environment.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

Employee Benefits

• Opportunity to work for a growing international retail brand.

• Uniform allowance.

• Employee discounts across company brands.

• Performance-based incentive opportunities.

• Long-service recognition rewards.

• Employee wellness programme.

• Ongoing training and career growth opportunities.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

How to Apply

Interested applicants should submit their applications through the employer’s official recruitment platform before the closing date of 29 June 2026.