Shop Assistant – Factorie Atterbury | Pretoria East, Gauteng – Apply by 8 September 2026
Factorie Shop Assistant – Job Overview
Employer: Cotton On Group
Brand: Factorie
Position: Shop Assistant
Location: Factorie Atterbury, Pretoria East, Gauteng
Employment Type: Part-Time
Job Category: Retail
Job ID: 58179
Closing Date: 8 September 2026 at 23:55
About the Position
Factorie, a brand within the Cotton On Group, is seeking an energetic and fashion-conscious Shop Assistant to join its team at Factorie Atterbury in Pretoria East.
Factorie is a youth-oriented streetwear and casual-fashion brand that encourages customers to express themselves through fashion, music, sport and art. The successful candidate will represent the brand on the shop floor and help create positive, enjoyable and memorable experiences for customers.
This role would suit someone who is passionate about fashion, streetwear, youth culture and customer service and who enjoys working in a busy retail environment.
Main Responsibilities
As a shop assistant, your responsibilities will include:
-Welcoming customers and providing friendly, helpful service.
-Creating positive and memorable experiences for shoppers.
-Helping customers choose clothing and accessories that suit their needs and personal style.
-Representing Factorie professionally as a brand ambassador.
-Learning about Factorie products, collections and current fashion trends.
-Making suitable product recommendations based on customers’ preferences.
Minimum Requirements
The advertisement does not require a specific qualification or previous retail experience.
However, applicants should ideally demonstrate:
-A genuine interest in fashion and streetwear.
-Enthusiasm for working with customers.
-Good communication and interpersonal abilities.
-The ability to work well within a team.
-A positive, energetic and enthusiastic attitude.
-A willingness to learn and develop new skills.
-The ability to perform well in a fast-paced environment.
-A strong customer-service mindset.
-An interest in youth fashion and current trends.
Previous experience in retail, sales, or customer service can be an advantage, although it is not stated as a compulsory requirement.
Important Skills
The ideal candidate should have:
-Strong customer-service abilities.
-Good verbal communication skills.
-A friendly and approachable personality.
-An interest in casual fashion and streetwear.
-An awareness of sales and store targets.
About Factorie
Factorie is a youth-focused fashion brand that forms part of the Cotton On Group.
The brand offers affordable streetwear and casual clothing influenced by youth culture, including fashion, music, sport and art. Factorie operates in a number of international markets, including South Africa, and encourages customers to explore their individuality and express their personal style.
Employee Benefits
Depending on the applicable employment terms and company policies, employees may have access to benefits such as:
- A 50% employee discount across participating Cotton On Group brands, including Cotton On, Cotton On Body, Cotton On Kids, Rubi, Typo and Factorie.
- Local and international career-development opportunities.
- Opportunities for career growth across different Cotton On Group brands.
- 24/7 wellness support relating to areas such as mental wellbeing, relationships and family.
- Employee and family discounts.
- Uniform-related benefits and other employee offers.
- Opportunities to participate in community-focused initiatives through the Cotton On Group Foundation.
Potential Interview Questions
You may be asked questions such as
- Why do you want to work for Factorie?
- What do you know about the Factorie brand?
- Why are you interested in streetwear and youth fashion?
- How would you welcome and approach a customer entering the store?
- How would you assist a customer who needs help choosing an outfit?
- What does excellent customer service mean to you?
- How would you handle a dissatisfied or upset customer?
- How would you recommend an additional product to a customer?
- Why is merchandising important in a fashion store?
- How would you help the store achieve its sales targets?
- Tell us about a time when you worked successfully as part of a team.
- Which current fashion or streetwear trends are you interested in?
CV Tips And Guide
When preparing your CV for this position, highlight any experience you have in areas such as:
- Retail or shop-assistant work.
- Fashion or clothing stores.
- Sales.
- Customer service.
- Merchandising.
- Stock replenishment.
- Cashier or point-of-sale duties.
- Promotions.
- Customer-facing roles.
- Working towards sales targets.
If you have no previous retail experience, focus on transferable skills gained through school, volunteering, temporary employment or other activities. These could include:
- Communication.
- Teamwork.
- Customer service.
- Reliability.
- Confidence.
- Creativity.
- Quick learning.
- An interest in fashion and streetwear.
Since Factorie is a youth-focused fashion brand, you can also mention genuine interests in fashion, streetwear, music, sport, art or youth culture if these are relevant to you.
Keep your CV simple, professional and easy to read, and make sure your current phone number and email address are included and correct.