Employer: Judicial Inspectorate for Correctional Services (JICS)

Job Title: Independent Correctional Centre Visitor (ICCV)

Job Level: Entry-Level / Grade 12

Contract Type: 12-Month Renewable Contract (Subject to performance and availability of funding)

Salary: R85,620 per annum + 37% in lieu of benefits

Job Locations: Correctional Centres Across South Africa (See Reference Numbers and Centres Below)

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Introduction

The Judicial Inspectorate for Correctional Services (JICS) is inviting unemployed South African youth to apply for entry-level government positions available at multiple correctional centres across the country. These opportunities are for Independent Correctional Centre Visitors (ICCVs)—a vital role in promoting oversight, accountability, and the protection of human rights within South African correctional facilities.

JICS is an independent office under the Ministry of Justice and Correctional Services and plays a crucial role in monitoring the conditions of detention and the treatment of inmates. As an ICCV, you will be at the frontlines of justice and human rights protection in correctional services, acting as a bridge between inmates, correctional staff, and external stakeholders.

This is a meaningful opportunity for youth with a passion for public service, justice, and community development to start their career in government and make a positive social impact.

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Key Responsibilities

As an Independent Correctional Centre Visitor (ICCV), you will be responsible for:

1. Monitoring and Oversight

• Conduct regular site visits to the assigned correctional centre.

• Interview and consult with inmates and correctional services staff regarding:

  • Complaints (e.g. assault, medical neglect, overcrowding, access to legal support).

  • 24-hour mandatory matters (e.g. segregation, mechanical restraints, deaths in custody).

2. Case Management

• Receive and capture inmate complaints into the JICS national complaints database.

• Open and maintain individual case files for each complaint.

• Record details of complaints accurately and confidentially.

3. Reporting

• Submit monthly reports to the Regional Manager on all site visits, complaints handled, and follow-up activities.

• Provide statistical data and analysis on complaints received and resolved.

• Report urgent matters immediately to ensure timely intervention.

4. Complaint Resolution

• Liaise with relevant correctional centre authorities and DCS officials to ensure:

  • Complaints are resolved efficiently.

  • Inmates’ rights are respected and protected.

• Follow up on unresolved complaints until a final resolution is reached.

5. Stakeholder Engagement

• Build constructive relationships with:

  • DCS officials.

  • Inmates.

  • Community stakeholders and other ICCVs.

• Act as an independent observer without taking sides.

6. Administrative Support

• Attend to written and telephonic enquiries from stakeholders and the public.

• Ensure documents are filed correctly and data is up to date.

• Carry out all reasonable tasks assigned by your supervisor or the Regional Manager.

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Minimum Requirements

To be eligible for this entry-level government job, applicants must meet the following criteria:

Educational Qualification

• Must have Matric / Grade 12 certificate (compulsory).

Skills and Competencies

• Computer literacy is essential (must be able to capture information accurately).

• Excellent verbal and written communication skills.

• Strong sense of integrity, accountability, and confidentiality.

• Ability to work independently and within a team environment.

• Ability to handle sensitive information professionally and ethically.

• Able to follow up on cases and work under pressure.

Other Requirements

• Recommendation letter (not older than 6 months) from a community-based organisation (CBO) supporting your nomination as an ICCV.

  • This shows that you’re known and trusted within your community.

• Public spirited: Committed to public service and social justice.

• Knowledge of Batho Pele Principles (People First) – core values guiding service delivery in government.

• A driver’s license is an added advantage but not compulsory.

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Personal Attributes

• Assertive and respectful, with a strong sense of fairness.

• Excellent interpersonal skills – able to engage respectfully with people from all backgrounds.

• Strong commitment to human rights, transparency, and non-discrimination.

• Passionate about serving your community and protecting the vulnerable.

• Willingness to travel to correctional facilities and engage in sometimes difficult conversations.

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Job Locations and Reference Numbers

You must clearly state the reference number of the correctional centre you’re applying for. Below is the breakdown of vacancy locations and corresponding reference numbers across the regions:

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Northern Management Region Correctional Centres

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Central Management Region Correctional Centres

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KwaZulu Natal Management Region Correctional Centres

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Eastern Cape Management Region Correctional Centres

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Western Cape Management Region Correctional Centres

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How to Apply

To apply, prepare the following documents:

Required Documents:

1. Application letter stating your interest and the reference number of the post.

2. Certified copy of your ID document.

3. Certified copy of your Matric certificate.

4. Recommendation letter from a Community-Based Organisation (CBO) not older than 6 months.

5. Your CV with contactable references.

Application Submission:

Submit your application via email or physical address provided in the official job advert or government careers portal (ensure you follow the method specified in the advert).

Applications to be submitted through the links mentioned below or hand delivered to Block C 3, Eco Origins Office Park, Witch-hazel Street, Centurion, 0046

 

Atteridgeville: https://forms.gle/X1Xsbe3VCpgF9zeA9
Bethal: https://forms.gle/g5KhQEhXzrj5Vr7f9
Kgosi Mampuru C-Max: https://forms.gle/e11nrvzWzCtsQ4cx9
Kgosi Mampuru Maximum: https://forms.gle/qHv4prgT35GE9XSo7
Kutama Sinthimule: https://forms.gle/LG8A8PVzzWVG3CRu8
Potchefstroom: https://forms.gle/boa2NehSo4e6mUkZ8
Tzaneen: https://forms.gle/TjaC56U7C5PGP15X8
Wolmaransstad: https://forms.gle/F7X9H6ssj2vD7VR7A
Zeerust: https://forms.gle/pf32s684hrMti5bx5
Barberton Maximum: https://forms.gle/ebJ4V6aCU89aivn89
Boksburg: https://forms.gle/josVaQkKrwZKweZe9
Emthonjeni: https://forms.gle/GjXa2vyqmuJrXWDLA
Johannesburg: (Medium C) https://forms.gle/ThpALhk44eCW5gv3A
Modderbee: https://forms.gle/x9wo2Heg2pt7PPjRA
Nigel https://forms.gle/pzmC3ojv5VWM6xmy9
Leeuwkop Maximum https://forms.gle/agFzoLAs6GcHQ8sN9
Losperfontein https://forms.gle/82N1LxzowrVu8avp9
Middelburg https://forms.gle/rhXFcFAAZxsHXLbQ8
Witbank https://forms.gle/AaB13D5LP2fUj8uC8

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