Standard Bank Payments Administrator 2025
Employer: Standard Bank Group
Job Type: Full-Time | Fixed-Term (12 Months)
Location: Douglas, Isle of Man
Job Reference: 80445836A-0001
Date Posted: 16 October 2025
About Standard Bank Group
Standard Bank Group is one of Africa’s leading financial institutions with a strong global footprint and an extensive presence in international financial hubs such as the Isle of Man. The bank is committed to providing exceptional service, sustainable financial solutions, and an inclusive work culture that empowers employees to thrive.
As part of our continued growth and operational excellence, we are looking for a Senior Payments Administrator to join our Operations Division in Douglas, Isle of Man.
This role offers the opportunity to work in a dynamic environment that combines teamwork, precision, and strong regulatory compliance.
Job Overview
The Senior Payments Administrator plays a key role in managing the bank’s payment operations, ensuring accuracy, timeliness, and full compliance with internal and external regulations.
This position is ideal for an individual with extensive banking experience and a solid understanding of payments administration, who thrives under pressure and is driven by accuracy, efficiency, and excellence in customer service.
You will be responsible for processing payments, managing exceptions, supporting the Payments Manager, and mentoring junior team members while maintaining operational effectiveness and compliance standards.
Key Responsibilities
As a Senior Payments Administrator, you will be responsible for:
-
Processing Payments & Foreign Exchange Transactions:
Execute and book all foreign exchange and payment transactions accurately and within service-level deadlines, ensuring compliance with Standard Bank procedures. -
Ensuring Exceptional Customer Service:
Provide outstanding support by understanding client needs, resolving queries promptly, and maintaining strong communication across both internal and external stakeholders. -
Regulatory Compliance:
Identify, investigate, and escalate any suspicious transactions that may breach Anti-Money Laundering (AML), Know Your Customer (KYC), or other regulatory standards. -
Workflow Management:
Support the Payments Manager in coordinating and managing daily workflow across the team to ensure smooth, efficient operations. -
Process Improvement:
Contribute to continuous improvement initiatives by identifying process inefficiencies, recommending improvements, and supporting cross-departmental collaboration. -
Record Keeping & Reporting:
Maintain accurate and complete records of all payments and transactions in accordance with internal policies and compliance requirements. -
Team Support:
Assist junior staff members by providing guidance, sharing knowledge, and ensuring adherence to company standards and best practices.
Minimum Requirements
Education:
-
Matric / A-Levels / Secondary or High School qualification (minimum requirement).
Experience:
-
3–4 years of banking operations experience, preferably in payments or foreign exchange.
-
Proven experience in handling large transaction volumes within strict service-level deadlines.
-
Strong understanding of reconciliation, risk management, and banking systems.
Knowledge and Skills:
-
Proficiency in payments processing systems, banking applications, and operational workflows.
-
Familiarity with compliance frameworks including AML, KYC, and international financial regulations.
-
Strong analytical and organizational skills.
-
Ability to manage time effectively, prioritize workloads, and meet deadlines under pressure.
Core Competencies
Behavioural Competencies:
-
Accuracy & Attention to Detail: Ensures all transactions are processed correctly and on time.
-
Adaptability: Thrives in a fast-paced environment and embraces change positively.
-
Compliance Orientation: Understands and adheres to regulatory requirements and internal controls.
-
Communication Skills: Demonstrates clear, professional, and effective communication with clients and colleagues.
-
Analytical Thinking: Interprets financial data accurately to support sound decision-making.
Technical Competencies:
-
Business Process Improvement: Identifies operational inefficiencies and proposes effective solutions.
-
Client Relationship Management: Builds and maintains positive working relationships with stakeholders.
-
Operational Risk Awareness: Recognizes potential risks and implements mitigation strategies.
-
Commercial Awareness: Understands how operational processes impact business performance.
-
Problem-Solving & Innovation: Approaches challenges with creativity and a results-driven mindset.
Additional Information
-
This is a 12-month fixed-term contract based in Douglas, Isle of Man.
-
Relocation or visa sponsorship is not available for this role. Only residents of the Isle of Man will be considered.
-
Working hours: Full-time, Monday to Friday, with flexibility to meet operational demands.
Why Join Standard Bank Group?
At Standard Bank Group, you’ll be part of a diverse, forward-thinking organization that values people, integrity, and innovation.
We provide our employees with opportunities to learn, grow, and make meaningful contributions to our success.
Joining our team means:
-
Working with a leading international financial institution.
-
Collaborating with experienced professionals in a supportive work culture.
-
Being part of a company that values ethics, trust, and customer-centricity.
-
Access to training and professional development opportunities.
We are committed to fostering an inclusive, high-performance environment where employees can reach their full potential.
How to Apply
If you meet the above requirements and are ready to take on this exciting challenge, we invite you to apply today.
Application Process:
-
Visit the Standard Bank Group Careers Portal:
-
APPLY HERE
-
Search for Job Reference ID: 80445836A-0001.
-
Complete the online application form and upload your detailed CV and relevant qualifications.
Please ensure all supporting documents are submitted before the application deadline.
Note: Only shortlisted candidates will be contacted. If you do not receive a response within four weeks after the closing date, please consider your application unsuccessful.
FIND MORE RELATED JOBS
FNB 12-Month Learnership Programme 2025 – Nationwide | FirstRand Bank Careers
APPLY HERE
Equal Opportunity Statement
Standard Bank Group is an equal opportunity employer. We are committed to diversity, inclusion, and fair recruitment practices.
All qualified applicants will be considered without regard to race, colour, religion, gender, age, disability, or nationality.
Join Standard Bank Group today and be part of a team that’s shaping Africa’s financial future — from the Isle of Man to the world.