Administrative Controller: Learning & Development
Company: Clover
Department: Human Resources – Learning & Development
Reports To: Learning & Development Manager
Job Purpose
The Administrative Controller: Learning & Development is responsible for providing comprehensive administrative support to the Learning and Development (L&D) function within Clover. The role ensures the effective coordination, documentation, and monitoring of training initiatives in line with Clover’s skills development strategy, legislative requirements, and organisational objectives. The incumbent plays a critical role in maintaining accurate training records, supporting skills development compliance, and ensuring the smooth execution of learning programmes across the business.
Key Responsibilities
Training Administration
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Coordinate and administer all learning and development activities within the organisation.
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Maintain accurate and up-to-date training records for employees, including attendance registers, assessment results, and certificates.
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Capture training data on internal systems and learning management systems (LMS).
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Assist with scheduling training sessions, workshops, and courses in collaboration with trainers and managers.
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Communicate training schedules, venues, and requirements to employees and relevant stakeholders.
Skills Development and Compliance
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Support the implementation of Clover’s Workplace Skills Plan (WSP) and Annual Training Report (ATR).
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Assist with the collection and consolidation of training data required for SETA submissions.
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Ensure all training documentation complies with legislative and regulatory requirements.
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Maintain audit-ready training files and evidence for internal and external audits.
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Assist with B-BBEE skills development reporting and documentation.
Coordination and Logistics
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Arrange training venues, equipment, catering, and learning materials.
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Liaise with internal facilitators, external training providers, and consultants.
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Manage training-related travel and accommodation arrangements where required.
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Monitor attendance and follow up on non-attendance or incomplete training.
Financial and Budget Support
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Assist with processing training-related purchase orders and invoices.
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Track training costs and maintain records against approved budgets.
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Ensure accurate allocation of training expenses to relevant cost centres.
Reporting and Record Keeping
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Prepare regular reports on training activities, participation, and completion rates.
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Maintain employee development records and individual training histories.
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Provide management with training statistics and administrative insights as required.
Communication and Support
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Act as the first point of contact for learning and development administrative queries.
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Provide administrative support to the L&D Manager and team.
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Promote a culture of continuous learning by supporting internal communication initiatives related to training and development.
Minimum Requirements
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Grade 12 / Matric certificate
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Relevant tertiary qualification in Human Resources, Training, or Administration (advantageous)
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2–3 years’ experience in an administrative role, preferably within Learning & Development or HR
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Computer literacy (MS Word, Excel, PowerPoint, HR or LMS systems)
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Knowledge of skills development legislation and SETA processes (advantageous)
Skills and Competencies
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Strong administrative and organisational skills
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High level of attention to detail and accuracy
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Ability to manage multiple tasks and meet deadlines
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Good written and verbal communication skills
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Confidentiality and professionalism
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Ability to work independently and as part of a team
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Problem-solving and planning ability
Working Conditions
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Office-based environment
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Standard business hours with occasional overtime during peak training periods
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Interaction with employees, management, and external training providers
Conclusion
The Administrative Controller: Learning & Development plays an essential role in supporting Clover’s commitment to employee growth, skills development, and organisational effectiveness. Through efficient administration, compliance support, and coordination of learning activities, the role contributes to building a skilled and capable workforce aligned with Clover’s strategic goals.
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