Reference Number: MMH260121-13
Closing Date: 21 February 2026
Position Type: Temporary – 18-Month Learnership
Cluster: Metropolitan Life
Role Family: Operations
Location: KwaZulu-Natal & Mpumalanga, South Africa
Remote Work: Not available

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Programme Overview

Metropolitan Life, one of South Africa’s most established and respected financial services brands, is offering an 18-month Sales Learnership Programme for unemployed youth residing in KwaZulu-Natal and Mpumalanga.

This opportunity is ideal for young individuals who want to:

• Begin a career in insurance and sales

• Gain exposure to the financial services industry

• Develop professional customer service and sales skills

• Obtain a Wealth Management NQF Level 4 qualification

• Learn from experienced professionals in the field

Applicants between 18 and 35 years old who enjoy working with people and are eager to build a future in insurance, sales, or financial planning are encouraged to apply.

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About Metropolitan Life

Metropolitan has supported South African communities for over 127 years, providing accessible and reliable financial solutions. The organisation operates across 12 African countries, including Namibia, Kenya, Ghana, Botswana, Lesotho, Eswatini, and Nigeria.

Its product offerings focus on financial wellness and include:

• Funeral cover

• Life insurance

• Hospital cash-back benefits

• Savings and investment solutions

• Retirement products

• Health-related financial solutions

Metropolitan’s strong legacy and commitment to community development make it a trusted platform for youth training and career advancement.

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Purpose of the Learnership

The Sales Learnership Programme is designed to provide unemployed youth with practical workplace experience while completing a recognised qualification.

Throughout the 18-month programme, learners will participate in:

• Structured classroom-based learning

• On-the-job training within Metropolitan Life branches

• Exposure to sales, customer service, administration, and financial advisory functions

Successful completion and performance may result in the achievement of a Wealth Management NQF Level 4 qualification, enabling career paths such as:

• Financial Advisor

• Sales Consultant

• Client Service Representative

• Insurance Administrator

• Customer Experience Specialist

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Minimum Requirements

Education

• Grade 12 (Matric) or an equivalent NQF Level 4 qualification

Age

• Must be between 18 and 35 years

Citizenship

• South African citizen by birth

Employment Status

• Must be unemployed

Equity Considerations

• Preference will be given to candidates from previously disadvantaged groups

• Persons living with disabilities are strongly encouraged to apply

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Key Responsibilities During the Learnership

1. Training and Academic Commitments

• Complete all prescribed learning modules

• Submit assignments, assessments, and portfolios of evidence on time

• Actively participate in classroom and workplace training activities

2. Administrative Duties

• Perform administrative and reporting tasks accurately and timeously

• Maintain records and documentation in line with company policies

• Assist with internal documentation distribution and office support tasks

3. Customer Service Functions

• Respond to client enquiries professionally and efficiently

• Ensure service standards and SLAs are met

• Route queries to the appropriate departments

• Assist with resolving customer concerns effectively

4. Stakeholder Engagement

• Build and maintain positive working relationships

• Communicate clearly and professionally

• Support sales teams through effective collaboration

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Core Competencies Required

Successful learners should demonstrate:

• Strong attention to detail and accuracy

• Effective time management and planning skills

• Basic numerical and analytical ability

• Clear verbal and written communication skills

• Good interpersonal and relationship-building skills

• Basic computer literacy, including MS Office proficiency

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Why Join This Learnership?

This programme offers:

• A solid entry point into the insurance and financial services industry

• Hands-on experience with a leading life insurance provider

• Mentorship and exposure to industry professionals

• A nationally recognised NQF Level 4 qualification

• Enhanced employability and long-term career prospects

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Application Notes

Applicants are encouraged to verify this opportunity on Metropolitan’s official careers platform before applying.
Only shortlisted candidates will be contacted.
Metropolitan complies fully with POPIA regulations, and applicants may be required to provide consent for data processing.

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How to Apply

Interested candidates should apply online by clicking the relevant application button.

APPLY HERE

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